Documentation Gap Analysis
A structured check of claim application packs to list missing statements, unsigned forms, and inconsistent dates before settlement.
Purpose
Settlement stalls when claim applications lack signatures, original invoices, or consistent incident dates. This analysis produces a clear gap list so your handlers know exactly what to request from the claimant or broker.
Deliverable
A file-by-file gap register with severity tags (blocking settlement, advisory, or already cured) and suggested wording for follow-up requests.
Included
- Completeness check against a line-of-business checklist you approve
- Date and identity consistency across forms
- Flagging of photocopies or unreadable annexes
Excluded
- Collecting documents from third parties on your behalf
- Translation of non-English medical records unless agreed in writing
Next step
Ask for a gap analysis quote with the line of business and sample size.